Everything Wine And More

FAQ

Covid-19

Q: What are your current store hours?

A: We still have modified store hours at this time. We are open:

Monday - Saturday: 11am - 7pm
Sunday: 11am - 6pm

Q: Can I shop in your store during the Covid-19 situation?

A: Yes, you can shop with us! We offer three options:

  • Visit us in-store
  • Place an order online
  • Call us at 780-417-3356 to order over the phone

You can have your order delivered anywhere in Alberta or choose curbside pick-up at our store.

Q: What are my options for delivery?

A: We are able to ship your order anywhere within Alberta. We use Fedex as our shipping agent. We also offer free delivery within the Edmonton area (Edmonton, Sherwood Park, St. Albert & Fort Saskatchewan) on orders over $250. For more info visit our Delivery page. Our shipper, Fedex, is practicing safe social distancing. They will not require a signature at this time. However, they will need to see an adult thorugh the door/window in order to leave the shipment.

Q: What is your procedure for curb side pick up?

A: Pick up procedure:

  1. We will call you when your order is ready for pick up. Please wait until you receive a call from us before proceeding to the store.
  2. When you arrive at the store, pull up to Emergency Exit door. It is located to the left of the main entrance (towards Save-On Foods).
  3. Call us at 780-417-3356
  4. Show us your ID & the credit card used for the purchase through the store window or your vehicle window.
  5. Open the trunk/tailgate/back door of your vehicle and we will then load your purchase.
  6. If possible, we ask that you close your own trunk/tailgate/vehicle door.

General

Q. Do you ship outside Alberta?

A: Due to provincial regulations we are not able to ship outside Alberta.

Q. I have questions about the order I submitted. Who should I contact?

A: You can call the store at 780-417-3356 or email ordersswp@everythingwineandmore.ca

Q. There is a product I'm looking for but I don't see it on your website. Can you bring this product in for me?

A: We are able to special order a wide variety of products. Send us an email or call the store at 780-417-3356 to request your product. The cut off for special orders is Monday at noon.

Q: Do you offer a volume discount?

A: Yes! On purchases of 6-11 bottles you receive 5% off your order. On purchases of 12+ bottles you get 10% your order. You can mix & match wines & spirits for this discount.

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